help!

ok. thanks to the unending generosity of my parents and the amazon giftcards i've been hoarding i'm now the proud owner of a mustek scanpro scanner (is scanpro scanner redundant?). problem is, i can't get it to work! anybody who happens to be good with computers and can figure this thing out shoot me an email! i really want to put up my latest work. i ran the installation disk and installed all the drivers etc. do i have to uninstall the old driver? help please! mlanterman@mica.edu.